The Wylde Group is committed to protecting your privacy when visiting our website or attending face to face interviews in our office or online. The purpose of this Privacy Policy is to inform you as to what information of yours we will collect, how it is stored and who it is shared with.
We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
COLLECTION OF PERSONAL INFORMATION
Your personal information can be collected in several different ways: This includes;
- When you send an application to us via e-mail, online or post
- During the interview at our office, via video or on the phone
- When we conduct reference and / or police checks
- Via conversations – verbal and electronic
We sometimes collect information from third parties and publicly available sources when it is necessary for a specific purpose such as checking information that you have given us or where you have consented or would reasonably expect us to collect your personal information in this way. Sometimes the technology that is used to support communications between us will also provide us with personal information.
Your personal information will not be collected by The Wylde Group at any time with prior consent. This information will include your personal details, employment history and personal documents. There may be instances where your information is provided to us by third party providers of The Wylde Group. All necessary steps are taken to obtain consent from you, otherwise you will be informed this information has been provided to us.
WHAT IS SENSITIVE INFORMATION
Sensitive information is a special category of personal information. It includes information or opinion about your:
- membership of a professional or trade association or membership of a trade union;
- criminal record;
- health or disability (at any time);
- It includes personal information collected to provide a health service.
- There are other types of sensitive information; but they are generally less relevant to work and pre-work situations. Sensitive information can, in most cases, only be collected with your consent. We will only collect information that is necessary for the proper performance of our tasks or functions. We do not collect or use personal or sensitive information for the purposes of unlawful discrimination. In the event that we are contracted to provide services to a Commonwealth, State or Territory government agency, it may become necessary to collect and manage personal information as an Agency under different privacy arrangements. This policy acknowledges that the purposes for which we collect, hold, use and disclose your personal information are likely to differ depending on whether you are:
- a work seeker
- a Client
- a Referee
This policy encompasses all of the above categories. You are under no obligation to provide your personal information to The Wylde Group. However, without certain information from you, or where information provided is inaccurate or irrelevant, The Wylde Group may not be able to provide its services to you or may be limited in its ability to provide its services to you. The Wylde Group will only collect information that is necessary for the proper performance of our tasks or functions. We do not collect or use personal information for the purposes of unlawful discrimination. We do not collect personal information just because we think it could be useful at some future stage if we have no present need for it. We do not routinely conduct criminal history checks and only do so in order to obtain relevant criminal history with regard to particular jobs you are offered or for which you are shortlisted. If you only browse our website, we do not collect information that identifies you personally, though we may collect information related to your visit to our website.
TYPE OF PERSONAL INFORMATION COLLECTED AND HELD
Personal information that we collect and hold usually falls into the following categories:
- Candidate information submitted and obtained from the candidate and other sources in connection with applications for work including general contact information, your education, work history, qualifications, skills.
- Referee information submitted and collected including work history, titles, relationship to applicant and contact details. By providing referee names and details (email address, contact information) implies you have clear consent from them to provide that information to The Wylde Group so that we may contact them and conduct a reference check on your behalf. Referee information must not be provided to The Wylde Group if you do not have the referee’s consent to do so.
- Information about your work rights and your eligibility to work within Australia which may include details, copies or presentation of the originals of any applicable visa, passport, birth or citizenship certificate, or other relevant documentation.
- Opinions of others about your work performance (whether true or not) which will be collected with your consent.
- Sensitive information (e.g. information about your health, medical history or specific condition, criminal record, professional memberships etc), which will only be collected with your consent.
- Any results of relevant tests in which you participate including but not limited to online testing carried out on The Wylde Group’s behalf by other providers.
- Any personal information relevant to any training programs you undertake.
- Work performance information.
- Information obtained to assist in managing client and business relationships
THIRD PARTY USE
Some of your information may be disclosed to third parties in order to provide our services. These parties may include prospective employers or government authorities. This will always be done with prior consent.
USE OF PERSONAL INFORMATION
All personal information is collected for use during the provision of our professional services only. Under no circumstances will this information be used for any other purpose at any time. All personal information is collected only with prior consent from the individual. If third party suppliers are required for the provision of this information, prior consent is also sought.
SECURITY
The Wylde Group takes all steps available to keep your personal information secure. This includes loss, misuse and unauthorised access. This policy only includes information sent directly to us via our own channels and does not cover those of external parties contacted by individuals.
COMPLAINTS
If you have any complaints regarding privacy issues please contact us immediately. We will endeavour to respond within 28 business days. All complaints will be investigated.
CHANGES TO THIS POLICY
There may be times when The Wylde Group makes changes to this policy. We will update this accordingly when or if and changes are made.